Data Protection

Moztbet's Privacy Policy — Your Data, Your Rights

Moztbet is fully transparent about how your personal data is handled. This Privacy Policy clearly sets out what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
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Our Commitment to Data Protection
Moztbet never sells your data
SSL 256-Bit Encryption
No sale of data to third parties
Right to have your data deleted at any time
Freedom to Manage Your Cookies
GDPR-compliant policy
256-bit
SSL encryption
0%
Data is never sold
24/7
Data monitoring
72 hours
Breach Reporting Timeframe

How we protect your privacy

Moztbet's core pillars of data protection

Strong Encryption

All your data and transactions are secured with SSL 256-bit encryption — the same bank-level security that makes unauthorized access virtually impossible.

No Data Selling

Moztbet never sells your personal data to third parties. Your name, phone number, and financial information remain completely confidential.

KYC Protection

Documents submitted for identity verification are stored on encrypted servers and can only be accessed by authorised staff when necessary.

Cookie controls

You can choose which cookies are used. All cookies other than essential ones are optional and can be turned off at any time.

Right to erasure

If you close your account, you may request deletion of all your data. No information will be retained beyond what is required by legal obligations.

Regular Security Reviews

Moztbet conducts regular security audits. Any vulnerabilities identified are resolved promptly and members are notified accordingly.

This Privacy Policy describes how your information is handled on the Moztbet platform. By using Moztbet, you are considered to have accepted this Policy.

1

Introduction & Applicability

Moztbet ("we", "us") provides online gaming services in Bangladesh and permitted regions. This Privacy Policy ("Policy") describes what information we collect when you use our website, app, and related services, how we use it, and how we keep it secure.

This policy applies to all Moztbet members, visitors, and users of our services. Our Terms & ConditionsWe recommend reading this policy alongside our

We follow international data protection standards. Respecting your privacy is a core part of our values — not simply a legal obligation.

2

What information we collect

Moztbet collects various types of information from different sources. The table below provides full details:

Data Type Example How it's collected
Identity information Name, date of birth, national ID Registration form, KYC
Contact Information Email, mobile number, address Registration form
Financial Information BKash/Nagad number, transaction history Payment Processing
Technical information IP address, device, browser Automatically
Usage Data Game history, session duration Platform Logs
Communication Records Support chat, email correspondence Customer Service

We only collect data that is genuinely necessary to provide our services. We make a conscious effort to avoid collecting anything beyond what is required.

3

How your data is used

Moztbet uses your data for the following purposes:

  • Account management: For registration, login, and account verification.
  • Service delivery: For gaming, payment processing, and withdrawals.
  • Security assurance: To detect and prevent fraud.
  • Customer Support: To resolve issues and answer your questions.
  • Personalized experience: To provide you with offers tailored to your preferences.
  • Legal obligations: To meet regulatory and compliance requirements.
  • Platform improvement: To improve our overall service quality (using aggregated, non-identifiable data).

We never share your data with third parties for advertising purposes. You can opt out of Moztbet marketing communications at any time.

4

Data sharing & third parties

Moztbet does not generally share your personal data with third parties. However, limited information may be shared in the specific circumstances outlined below:

  • Payment providers: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to process transactions.
  • Identity verification services: Authorised verification agencies for the KYC process.
  • Government authorities: Where required by law or court order.
  • Technology partners: Service providers essential to platform operations, all bound by strict confidentiality agreements.

All third parties we work with are contractually required to meet our privacy standards. They may not use your data beyond what we have authorized.

Moztbet never sells or rents your information to advertisers, data brokers, or marketing companies.

5

Cookie Policy

Moztbet uses cookies on its website. Cookies are small data files stored in your browser that help us improve the quality of our service.

We use the following types of cookies:

  • Essential Cookies: Required for login, session management, and security. These cannot be disabled.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics cookies: To understand which pages are used most (without identifying you personally).
  • Marketing Cookies: To show you relevant offers. These are optional.

You can disable non-essential cookies at any time through your browser settings. Please note that turning off certain cookies may affect your access to some features of the service.

6

Data Retention Period

Moztbet retains your data for defined periods. The general policy is as follows:

  • Data for active accounts is retained for as long as the account remains open.
  • Financial data is retained for up to 5 years after account closure, as required by law.
  • KYC documents are retained for up to 3 years after account closure.
  • Marketing communications data is deleted immediately upon opt-out.
  • Customer support records are kept for a maximum of 2 years.

Data is securely deleted once it is no longer needed beyond legal obligations. To request deletion of your data, please contact Support.

7

Your rights

As a Moztbet member, you have the following rights regarding your personal data:

Right to access your data

You can find out what information we hold about you.

Right to rectification

You can request corrections to any inaccurate information.

Right to erasure

Your data can be deleted under certain conditions.

Right to Restrict Processing

Request to stop using your data for specific purposes.

Data Portability

The right to receive your personal data in a readable, portable format.

Right to object

You have the right to object to certain types of data processing.

To exercise any of these rights support@moztbet.ws. We typically respond within 30 days.

8

Security measures

Moztbet uses industry-leading technical and organisational measures to protect your data:

  • All data transmissions are secured with SSL/TLS 256-bit encryption.
  • Sensitive data stored in the database is encrypted.
  • Regular security audits and penetration testing.
  • Limited staff access — only personnel who require it can view your data.
  • Two-Factor Authentication (2FA) available.
  • Suspicious login detection system in place.

If a security breach occurs and affects your data, we will notify you within 72 hours. We are committed to being fully transparent about the nature of the incident, its impact, and the steps we have taken in response.

9

Children's privacy

Moztbet's services are intended exclusively for users aged 18 and above. We do not knowingly collect personal data from anyone under 18.

If we become aware that data belonging to a minor has been collected, we will immediately delete it and close the associated account. If you believe a minor is using our platform, please notify us right away.

10

Privacy Policy updates

Moztbet may update this Privacy Policy from time to time. When changes are made, we will:

  • We will update the "Last Updated" date at the top of the page.
  • We will send you an email notification for any significant changes.
  • We will display a notification on the platform.

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.

11

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

Email
support@moztbet.ws
Live Support
24/7 chat support available
Response time
Up to 30 business days

Our support team is always ready to answer all your questions in Bengali. We are committed to protecting your privacy at all times.

Privacy FAQs

Most frequently asked questions by members

No, never. Moztbet does not sell or rent your personal data to any advertiser, data broker, or third party. Your information is used solely to provide our services.

Yes. Your payment information is protected with SSL 256-bit encryption. The payment gateway only receives the data needed to process a transaction and is bound by strict confidentiality agreements.

After account closure, financial and KYC data is retained for a set period (up to 5 years) as required by law. Marketing data and other optional information is deleted immediately. Contact support for more details.

Contact us via support chat or email us at support@moztbet.ws. Data correction requests are typically processed within 7 business days and will take effect after your identity has been verified.

Yes, but only with your consent. If you no longer wish to receive promotional emails, click the "Unsubscribe" link at the bottom of any email or let our support team know. Account-related essential emails will always be sent.
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Start Safe Gaming Today

Your data is completely secure with Moztbet. Enjoy your gaming experience with full confidence under our robust Privacy Policy.

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